In view of upcoming GDPR regulations, we are working hard to support our clients with their GDPR compliance when they work with their marketing platform. Should you have any concerns about your data and GDPR compliance, please reach out to us via your preferred customer support channel.

Updated user profiles

Why would this interest me?

Enforced by GDPR, every user should have the right to choose what data they are providing and to know what their data is being used for. That’s why we have updated the platform user profile to give every user the autonomy to decide on the storage and usage of their own private data.

It is important to note that by continuing to use your accounts, you consent to the storage of your user data, such as your name and email address, as well as behavioural tracking used for product improvement purposes. This tracking is anonymous and cannot be used to identify individuals. The tracking is used to monitor the usage frequency of our features, so that we can understand our customers and their needs better. If you do not agree to the data storage and anonymous tracking, you can now terminate your user account to revoke your consent.

How does it look now?

When creating a platform user or updating your platform user information, the amount of personal data stored has been reduced to a minimum. You can also choose to opt in or out of the newsletters directly from your user interface or terminate the user.

Upon termination, the user’s name is kept to ensure full transparency on the historical actions as well as for internal accounting purposes. All other data concerning this user, such as the email address which is stored for communication purposes, will be removed.

Granular rights & roles management

Why would this interest me?

Platform admins now have the flexibility to assign or remove the user access to view and edit any billing details. This is particularly interesting if you have multiple users or even external users on the platform, as it ensures better protection over the sensitive data that could affect your business and relationship with your partners.

How does it look now?

Platform admins can manage this under “Manage Roles”, where they can select or deselect the ability to “view billing details” or “edit billing details”.

When “edit billing details” is unchecked, the relevant users will only see the sections but are unable to edit the fields and deactivate or delete partners.