Support (Premium Contact)
Customer Support
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Premium Support
12, 6 or 3-month packages available
- Support request by service desk, Slack and phone
- First response within 8 working hours
- 5 service desk user accounts
- Comprehensive documentation of all functionalities
- Comprehensive documentation of API methods
- Consulting for workflows and processes in the platform
- Support on API method utilisation
- Support on 3rd-party tracking integration